Terms & Conditions



This Agreement contains all of the terms and conditions between owners of farmfreshshop.com and you (“User") and governs the use of the services offered at the farmfreshshop.com web site (the “Site"). By using any resources or information on the Site, User agrees that (I) User has read this Agreement and understands all of its contents and (II) User accepts all the terms and conditions in the Agreement. By accessing and using this Site, you are hereby agreeing to be legally bound by the terms and conditions of this User Agreement. If you do not agree with all of the following terms and conditions, please do not use this Site. We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. Please review the terms and conditions periodically. Your continued use of the site following the posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.   


Farmfreshshop.com uses its partner company PAKAM TRADING LLC for the import of mangoes from Pakistan. With this understanding the user agrees with the following terms and conditions. User agrees not to hold owners of farmfreshshop.com liable for any misinterpretation of content and sale opportunities provided on the Site.   Online Transactions: Once User has accepted the terms of the advice or service and payment has been made to farmfreshshop.com, there is a binding contract implicit between the User and owners of farmfreshshop.com. Farmfreshshop.com reserves the right to suspend privileges to any User not adhering to the policies of the Site.   Billing and Payment Policy: Users are obligated to pay when they place the order. When paying by credit card, the amount is credited from the users account when they place the order. Cancellation for any reason results in an automatic cancellation charge of 20% of the order price. Any SEASON PASS is a continuously executing order and cannot be cancelled for any reason after it starts executing.   Guarantee: Mango is a Produce Item and it is delivered AS-IS. Please consume it with the precautions taken for produce. If a User is not reasonably satisfied with the quality of the mango on receipt of the product, the user will provide feedback to farmfreshshop.com by email. As part of feedback, the user will have to provide the details of the grievance. Farmfreshshop.com guarantees that the box mangoes contained in the box come from the stated region and satisfy all USDA inspection requirements specified for the product. Farmfreshshop.com also guarantees that the mangoes will be shipped to the user in a manner that they are not damaged during shipping.   However, mango is a perishable fruit and as with any perishable product, the quality of each individual fruit varies, so farmfreshshop.com cannot guarantee that each fruit will taste the same. Using all its expertise, farmfreshshop.com tries to provide the best possible fruit to its customers in a manner that maximizes favorable conditions for ripening. Once the fruit has been delivered, farmfreshshop.com will not be in control of the fruit conditions, so it cannot take responsibility for the subsequent care and development of the fruit.   Farmfreshshop.com is not responsible for ANY hereditary conditions of the fruit such as Spongy Tissue in the any mango. Farmfreshshop.com is also not responsible for any natural conditions inherent in the fruit as with every produce item. However, farmfreshshop.com will use all the tools at its disposable to try and filter out such fruit before it can reach the end user.   Farmfreshshop.com will make every effort to fulfill every order as stated and from the stated shipment. However, the delivery depends upon the supply of the fruit. If there is a delay in the supply, the delivery will be delayed accordingly. Farmfreshshop.com is not responsible for delay of an order on account of any such delays. In such cases, Farmfreshshop.com will deliver the fruit when it receives it. If a customer wishes to cancel an order due to delay in the shipment, they can place a request to farmfreshshop.com. However, farmfreshshop.com is not obligated to refund the full amount and any refunds will be at the discretion of farmfreshshop.com. In some cases, although the shipment is delayed, farmfreshshop.com has already paid for the shipment and cancellation will not be allowed. These orders will be shipped when they arrive. If the customer does not wish to receive them, the full price of the shipment will still be charged. In all cases, a cancellation fee of 20% will be charged. Farmfreshshop.com also reserves the right to refund the full amount charged at its discretion.   In case the mango variety ordered is not received for any reason or there are supply issues with a particular variety of mango, farmfreshshop.com reserves the right to replace the chosen variety with an available variety which is in season or which is received. Farmfreshshop.com will try to make all efforts to get the ordered variety and if a replacement has to be made, it will try to substitute with a known variety from the same or adjacent region. Farmfreshshop.com will make every effort to inform the customers of this development and can email their preference from the known varieties available. Customers can also request a cancellation of their order. Farmfreshshop.com will try its best to accommodate all requests within its limitations and at its discretion. If farmfreshshop.com is unable to deliver any mango to the customer in a season, it will refund the customer the entire amount of the shipment. If a customer wishes to only receive a particular variety and would like to cancel their order if the variety is not available, they should interact with farmfreshshop.com and place a written request. They should also receive a written reply from Farmfreshshop.com stating that their request has been accepted.   Season Pass customers are our valued customers and Farmfreshshop.com takes pride in serving them. Season Passes offer a substantial discount over the regular price in return for predictability of demand and the customers undertaking to ride the uncertainty of the mango season with us. All season pass shipments will be shipped out in the same year the order is placed. If you are not available during certain weeks, please make arrangements for someone to receive the shipment. Farmfreshshop.com is not obligated to accommodate the schedule of the customer. If the season is altered or cut short for any reason, farmfreshshop.com can club together multiple shipments and fulfill its obligations to ship fruit paid for in the season pass.   No requests for refunds or change of mind will be entertained after a shipment has been shipped. Shipping is not refundable in any situation.   All Customer care requests should be filed online after registering at farmfreshshop.com. Farmfreshshop.com considers customer care as very important, and considers all such requests on their merits. In all such cases, the user agrees to abide by the decision of farmfreshshop.com which shall be final.   REFUND POLICY There is no guarantee on the quality of the fresh produce sold on farmfreshshop.com- Fresh produce is sold AS-IS. There is 100% guarantee on the manufactured products and any request for refund should be made immediately on arrival of the product. No refunds are issued after 7 days of receipt of the shipment without exception. Shipping is NON-REFUNDABLE- No Exceptions Refunds are calculated and executed by the END OF THE YEAR. All refunds are made by check. Any refunds given out earlier than the end of the year are at the discretion of farmfreshshop.com and are done as a courtesy.This policy has been carefully made to allow us to execute the business in a manner which gives us the time to fulfill our obligations properly.   International transactions DO NOT qualify for a refund- any such refund is at the discretion of farmfreshshop.com. If a customer files a chargeback, any cost of the chargeback will be borne by the customer or the company through which the customer files the chargeback. If farmfreshshop.com has already incurred any costs related to the shipment, but the customer’s credit card company agrees to payback the full amount to the customer, then any cancellation fee or the cost incurred by farmfreshshop.com will have to be paid back by the customer’s credit card company. If the customer has received the fruit and also gets their money back through filing a chargeback with their company in violation of our policy, this constitutes fraud and will be vigorously pursued by farmfreshshop.com using all avenues available under the prevelant law of the USA.   

Shipment Pickup 

Farmfreshshop.com is only offer pickup from Southwest Cargo Airline Location the product will be delivered to the Southwest Cargo Airline location when user places the order. Once the order is placed, the shipping address cannot be changed- if however the shipping address is incorrect, the user can make corrections to the address before the order has shipped out. If the address specified is incorrect and the delivery is not possible, farmfreshshop.com reserves the right to destroy the shipment- in such a case, no refund will be made either for the product or the shipping. The user will be charged for destroying the product or for delivering it to another location as deemed fit by farmfreshshop.com. The user will be responsible for coordinating the delivery with the shipping service.  Farmfreshshop.com will not be liable for any damage to the product which arises from the product having been left unsecured. Any problems with the delivery will have to be sorted out between the Cargo delivery company and the user. Farmfreshshop.com is not liable in any way for this process- farmfreshshop.com will however take any input given by the user regarding the Cargo Airline company into consideration while delivering the next shipment to the user. The user should inspect the product on delivery and if unsatisfied, immediately inform the delivery service and farmfreshshop.com by email. Once the product has been delivered, it is considered as accepted by the user- farmfreshshop.com will not entertain any complaints later about the product condition. Farmfreshshop.com reserves the right to make an exception under extraordinary conditions not covered above. In all issues of contention, the decision by Farmfreshshop.com will be final.   

In-Store Pickup 

In-store pickup is not being offered at this time.   


You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the services offered on this Site in accordance with all terms and conditions herein. Our services are available only to individuals who can enter into legally binding contracts under the law. Without limiting the foregoing, our services are not available to minors. User hereby agrees to supervise usage by, and be responsible for the actions of any minors who use your computer and/or account to access farmfreshshop.com. User should always supervise User’s children’s use of the Internet. For information about commercial products to assist User in filtering material on the Internet that User finds harmful, please see http://www.worldvillage.com/wv/school/html/control.htm or other sites with information on filtering products. In addition, if User resides in a country which is prohibited by law, regulation, treaty or administrative act from entering into trade relations with the United States or its citizens, User may not use this Site. Such countries include Cuba, Iran, Iraq, Libya, North Korea, Serbia, Syria and Sudan, among others.   

Prohibited Use 

The Site and services contained herein may be used to educate yourself about mangoes and purchase mangoes from farmfreshshop.com. No person may use this Site to recruit, solicit, or contact in any form Users for employment or contracting for a business not affiliated with farmfreshshop.com without written permission from the owners of farmfreshshop.com. Farmfreshshop.com is however not liable for the authenticity or the correctness for content contained on the website and users must exercise judgment and verification for all such facts. The site also contains views and materials provided by users of the site and farmfreshshop.com does not claim any responsibility for the authenticity of the information provided by third parties. User also gives up the rights to any information that he/she posts on this website- farmfreshshop.com can use this information in any manner that it deems fit.   

User Account, Password and Security 

User is entirely responsible for maintaining the confidentiality of any password and account number provided by farmfreshshop.com for accessing the Site, and is fully responsible for all activities that occur under User’s password or account. User agrees to immediately notify farmfreshshop.com of any unauthorized use of User’s password or account or any other breach of security. farmfreshshop.com will not be liable for any loss that you may incur as a result of someone else using User’s password or account, either with or without your knowledge. However, you could be held liable for losses incurred by farmfreshshop.com or another party due to someone else using User’s account or password. You may not use anyone else’s account at any time, without the permission of the account holder.   


All site software, design, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material, or other copyrightable elements, and the selection and arrangements thereof, and trademarks, service marks and trade names (the “Material") are the property of The ZZ Group Inc. and/or its subsidiaries, affiliates, assigns, licensors or other respective owners and are protected, without limitation, pursuant to U.S. and foreign copyright and trademark laws. Farmfreshshop.com hereby grants User a personal, revocable, non-perpetual, non-exclusive, non-assignable and non-transferable license to use the Site provided that User does not (i) copy, modify, create a derivative work of, reverse engineer, reverse assemble, decompile or otherwise attempt to discover any source code, (ii) modify or attempt to modify the Site in any manner or form. You agree not to reproduce, modify, create derivative works from, display, perform, publish, distribute, disseminate, broadcast or circulate any Material to any third party (including, without limitation, the display and distribution of the Material via a third party website) without the express prior written consent of farmfreshshop.com. Use of farmfreshshop.com and/or its licensors’ Material is only permitted with farmfreshshop.com’s express written permission. Any unauthorized or prohibited use may subject the offender to civil liability and criminal prosecution under applicable federal and state laws.   


You agree to indemnify, defend and hold harmless, farmfreshshop.com, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this agreement by you. farmfreshshop.com reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with farmfreshshop.com in asserting any available defenses.   DISCLAIMER AND LIMITATION OF LIABILITY THIS SITE AND ALL MATERIALS CONTAINED ON IT ARE DISTRIBUTED AND TRANSMITTED ON AN “AS IS" AND “AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. farmfreshshop.com is not responsible or liable for any infections or contamination of your system, or delays, inaccuracies, errors, or omissions arising out of your use of this Site or with respect to the information and material contained on this Site. The entire risk as to the quality, accuracy, adequacy, completeness, correctness and validity of any material rests with you. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, farmfreshshop.com, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES, AND THIRD PARTY PROVIDERS TO THE SITE WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR SIMILAR DAMAGES, THAT MAY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS CONTAINED ON THIS SITE WHETHER THE MATERIAL IS PROVIDED OR OTHERWISE SUPPLIED BY farmfreshshop.com OR ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall farmfreshshop.com’s aggregate liability to you for any and all claims, damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by User to farmfreshshop.com, if any, in the twelve (12) month period prior to any dispute.   User agrees not to hold farmfreshshop.com, farmfreshshop.com’s agents and employees, officers, directors, or participants in farmfreshshop.com affiliate Service liable for any advice or services delivered which originated through the Site or was otherwise provided by an affiliate/agent and releases all such persons from claims, demands and damages (actual or consequential) of every kind and nature, known and unknown, disclosed and undisclosed, arising out of or in any way connected with such disputes.   MISCELLANEOUS This Agreement will become effective immediately upon any use by User of the Site and shall remain effective unless terminated by either party as provided hereunder. This Agreement contains the entire understanding and supersedes all prior understanding of the parties hereto relating to the subject matter hereof, and cannot be changed or terminated orally. Either party may terminate this Agreement by providing the other with written or email notice of such termination, which shall be effective immediately upon delivery of such notice to the other party. farmfreshshop.com may terminate this Agreement immediately without notice for any breach by User of this Agreement or any applicable policy of farmfreshshop.com as posted on the Site from time to time. Furthermore, farmfreshshop.com may terminate this agreement without notice to User by terminating the rights of User to use the Site. In the event of termination or expiration, the following sections shall survive: Ownership of Intellectual Property; Indemnification; Disclaimer and Limitation of Liability; Miscellaneous and Privacy Policy and Copyright Notice. If any provision of this Agreement is found to be illegal or unenforceable, the Agreement will be deemed curtailed to the extent necessary to make it legal and enforceable and will remain, as modified, in full force and effect. This Agreement and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the Laws of the State of Illinois applicable to contracts executed and performed entirely therein (without regard to any principles of conflict of laws), and jurisdiction for any court action in the State and County of Kane. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail. Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound.   


Farmfreshshop.com’s Privacy Policy located on the Site, as modified by Farmfreshshop.com from time to time, shall govern any disclosure or use of User’s personal information. Farmfreshshop.com’s Copyright Notice is also located on the Site and shall govern the use of the intellectual property of third parties on the Site. The terms of the Privacy Policy and the Copyright Notice are hereby incorporated by reference and you are hereby bound by such terms when using this Site.   Farmfreshshop.com 


Farmfreshshop.com will be responsible for checking the accuracy of farmfreshshop.com’s billing and payment processing for online transactions. Our mangos are treated by irradiation according to APHIS and FDA requirements.